FREQUENTLY ASKED QUESTIONS

The typical PDF menu forces your customers to zoom in, is hard to update and doesn't allow any kind of interaction. Cartaonline is an interactive web application that adapts to any screen: your customers can search for dishes, filter by categories, see promotions and build their order in an integrated cart, all without friction.

Not at all. They just need to scan the QR code with their phone camera and the menu opens directly in the browser, instantly. No apps, no stores, no hassle.

The customer adds products to the cart, fills in their details and confirms the order. Cartaonline automatically generates a neat and organized message that goes straight to your business WhatsApp, ready for you to start preparing it. Plus, each order is saved in your database so you have a complete history.

No. The system manages your business hours. If a customer tries to place an order outside those hours, Cartaonline checks the device time and won't let them complete the purchase, clearly telling them when you open again.

You can set up two options: cash on pickup or bank transfer. If the customer chooses to transfer, the app instantly shows your bank details (CBU, alias and account info) so they can make the payment without any hassle.

From your panel you can generate a high-resolution QR code in seconds. Download it as a PNG image or open the optimized print view to place it on tables, the counter, brochures or the storefront window. Simple and fast.

Absolutely. From your private control panel you can create products, change prices, reorder categories and activate or deactivate items whenever you want. Changes are reflected instantly on the menu your customers see.

No need. You can mark it as sold out or send it to the Trash so it stops appearing on the menu. When you have stock again, reactivate it with one click. Without deleting anything, without losing settings.

Yes. The system has different user roles. The Administrator has full access: bank settings, user management and backups. The Editor (for managers or kitchen staff) can only update dishes, prices and stock, without touching the rest.

Not at all! Orders go straight to your WhatsApp and your own database, with no middlemen. With no delivery platforms involved, you don't pay commission on sales: 100% of what you earn is yours. You only pay the monthly subscription for the plan you choose, with no surprises or hidden costs.

You can activate a PopUp Ad from the panel settings. When your customers open the menu, they'll see an emerging banner with image, title, description and promotional price, designed to grab attention right away and boost sales of what suits you best.

Yes. The public menu has a newsletter subscription form. From your panel you can view the subscriber list and export all emails to a text file with one click, ready to build your campaigns.

All your data is securely hosted and encrypted on Google Firebase cloud. Plus, the panel includes a backup module: you can download a complete backup of your entire database (dishes, categories, orders, subscribers) and restore it whenever you need.